NECTA Grievance Cell

Fair resolution for trade disputes.

The NECTA Grievance Cell mediates business, distribution, and warranty concerns among members, OEMs, and trade partners across North East India.

Lodge a dispute / grievance

For customers and trade partners with a complaint against an OEM, brand or distributor. Give their details, choose the NECTA member firm supporting you, verify your mobile with a one-time code and submit. You receive an official reference number. NECTA members should log in to file on behalf of their firm.

Filing as

Non-member: OEM, distributor, partner or member of the public

NECTA member? Log in to file on behalf of your firm.

Contact Person Name *Email Address *Your WhatsApp mobile number *The one-time verification code is sent to this number before you submit.Alternative Phone / MobileComplaint Category *

Complaint against (OEM, brand or distributor)

Company / brand name *Their contact personTheir contact numberTheir city / branch

Supported by NECTA member *The member firm you bought from or deal with, who backs this complaint.Details of Dispute / Grievance *Supporting Document (optional)Invoices, RMA slips, delivery challans, ledger scan or letters · PDF, JPG, PNG · max 5 MB

Verify with a one-time code

WhatsApp to your mobileEmail to your email address

I confirm that the details provided are accurate and agree that NECTA Grievance Cell may mediate and use these records in accordance with association bylaws and the privacy notice.

🔒 Verify your mobile with the one-time code above before submitting.

Confidentiality & Fair Hearing

All grievances are handled impartially in accordance with NECTA bylaws. Submitted evidence is stored securely in private archives and is accessible only to authorized Grievance Cell officers.